Please read these Terms & Conditions carefully before making any booking on Globitude Travels. By accessing or using our website, making a booking, or purchasing any travel services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
1. Introduction & Scope
Globitude Travels (referred to as "we", "us", or "Globitude Travels") acts solely as an intermediary between you (the passenger) and the respective airlines or travel suppliers. We do not operate flights or own airline inventory. All bookings are subject to the fare rules, conditions of carriage, and regulations of the operating airline(s). These Terms supplement, but do not replace, the airline's own terms.
2. Pricing & Payment
- The amount you pay at the time of booking represents only the base fare of the flight. It does not include taxes, government fees, airport charges, carrier-imposed surcharges, fuel surcharges, baggage fees, seat selection charges, or any other additional costs.
- Additional charges may apply at any time before or during travel and must be paid directly by you. The displayed or paid amount is not the final amount and is subject to change until the ticket is fully issued.
- Full payment must be received before ticket issuance unless otherwise agreed in writing.
- Fares, taxes, fuel surcharges, and fees are subject to change until the ticket is issued. You are responsible for any increases.
3. Ticket Validity & Travel Guarantee
- Tickets are non-transferable and valid only for the passenger(s) named on the ticket.
- Purchasing a ticket does not guarantee that you will be able to travel. Airlines reserve the right to deny boarding for any reason, including (but not limited to) incomplete documentation, security issues, overbooking, health/safety concerns, or regulatory requirements.
- In case of any issue leading to denied boarding or cancellation, we may refund a portion of the amount paid, subject to airline policies. We reserve the right to deduct reasonable cancellation, service, or processing fees.
- No-show passengers may incur full loss of ticket value or additional penalties depending on the fare rules.
4. Cancellations, Changes & Refunds
- Any cancellation, refund, date change, rerouting, or reissuance is strictly subject to the airline's fare rules and applicable penalties.
- Certain promotional or discounted fares may be non-refundable, non-changeable, or heavily restricted.
- Refunds, where applicable, will be processed according to airline procedures and may take several weeks. Service fees charged by Globitude Travels are generally non-refundable.
- You may cancel at any time, but cancellation fees may apply, and any refund will be at our and the airline's discretion.
5. Passenger Responsibilities
- You are solely responsible for verifying all booking details (names, dates, passport/visa information, baggage allowance, etc.) before and after booking.
- You must obtain and carry all required valid travel documents: passports, visas, transit visas, health certificates, and any other requirements for your itinerary.
- You are responsible for complying with all airport security, customs, immigration, and aviation regulations.
- Baggage allowance and excess baggage charges are governed solely by the airline's policy.
6. Flight Changes, Delays & Disruptions
- Airlines may change schedules, delay, reroute, or cancel flights without prior notice due to operational, weather, safety, mechanical, or regulatory reasons.
- Globitude Travels is not liable for any such changes, delays, cancellations, missed connections, baggage issues, or related losses (including consequential damages, hotel costs, alternative travel, or lost wages).
7. Limitation of Liability & Disclaimer
- Globitude Travels acts only as an intermediary and shall not be liable for any acts, omissions, or operational matters of the airlines, including (but not limited to) flight delays, cancellations, denied boarding, baggage loss/damage, missed connections, overbooking, or any other service issues.
- We are not responsible for any loss, injury, damage, or inconvenience arising from your travel, including events beyond our control (force majeure: weather, strikes, pandemics, terrorism, government actions, etc.).
- You agree not to hold Globitude Travels liable for any claims, demands, damages, or costs related to your booking or travel experience. By booking with us, you waive any such claims against Globitude Travels to the fullest extent permitted by law.
- We do not guarantee the accuracy of information on our site (schedules, fares, availability) and are not liable for errors or omissions.
8. Additional Provisions
- Governing Law: These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of India.
- Severability: If any provision is found invalid, the remaining provisions remain in full force.
- Amendments: We may update these Terms at any time. Continued use of the site constitutes acceptance of changes.
- Force Majeure: We are not liable for failures due to events beyond our reasonable control.
- Indemnity: You agree to indemnify and hold Globitude Travels harmless from any claims, losses, or damages arising from your breach of these Terms or airline rules.
- Intellectual Property: All content on our website is our property and may not be used without permission.
9. Acceptance of Terms
By accepting this invoice/booking confirmation and using the ticket, you agree to all applicable airline terms, international aviation regulations, and these Terms & Conditions.
Important note: These Terms are designed to clearly outline the nature of our services as a booking intermediary. For the most current airline-specific rules, please refer directly to the operating carrier. We recommend purchasing travel insurance to cover potential disruptions.
If you have any questions about these Terms, contact us at reservations@globitudetravels.com.
