Privacy Policy — Globitude Travels

Your privacy matters to Globitude Travels. This Privacy Policy explains what personal information we collect, why we collect it, how we protect it, and the choices you have. It applies to travelers who use our website and services across the United States, United Kingdom, Canada and India. Please read it together with our Cookie Policy and Terms & Conditions.

1. Who We Are

Globitude Travels is a US-based travel technology company that provides flight search and booking services and produces travel content. For the purposes of applicable data-protection laws, Globitude Travels is the controller of the personal information collected through our website, except where we process data on behalf of airlines or payment processors as described below.

2. Information We Collect

Contact information: your name, email address, phone number and, where relevant, billing address.
Passenger information: traveler names, dates of birth, gender, nationality, and passport or travel-document details when required to complete a booking.
Payment information: payment is handled by secure, PCI-DSS-compliant third-party payment processors. We do not store full payment card numbers in plain text ourselves. We may retain limited transaction records (such as a masked card reference and authorization result) needed to manage your booking.
Booking & travel details: your itinerary, fare selections, preferences and communications with our support team.
Technical & usage data: IP address, device and browser information, and how you interact with our site, collected largely through cookies.

3. Why We Use Your Information

To search for flights, process bookings and issue tickets through the relevant airlines.
To take payment securely and manage refunds or changes.
To communicate with you about your booking, including confirmations and travel updates.
To provide customer support and respond to your requests.
To improve our website, prevent fraud, and comply with legal obligations.
With your consent, to send travel tips, offers and content that may interest you — you can opt out at any time.

4. Legal Bases for Processing

Where data-protection laws apply, we rely on the following legal bases: performance of a contract (to fulfil your booking), consent (for marketing and non-essential cookies), legal obligation (to meet regulatory and tax requirements), and our legitimate interests (to operate, secure and improve our services), balanced against your rights.

5. How We Share Your Information

Airlines and travel suppliers: we share the details necessary to book and issue your tickets.
Payment processors: secure third-party providers handle your payment data to complete transactions and prevent fraud.
Service providers: trusted vendors who support our website, communications and analytics, bound by confidentiality obligations.
Legal and regulatory bodies: where required by law or to protect our rights and the safety of others.

We do not sell your personal information.

6. Data Retention

We keep your personal information only for as long as necessary to provide our services, comply with legal, tax and accounting obligations, resolve disputes and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit, access controls and the use of PCI-DSS-compliant payment partners. While no method of transmission or storage is completely secure, we work continuously to safeguard your data.

8. Your Rights

Access: request a copy of the personal information we hold about you.
Correction: ask us to correct inaccurate or incomplete information.
Deletion: request that we delete your personal information, subject to legal retention requirements.
Objection & restriction: object to or restrict certain processing, and withdraw consent for marketing at any time.
Portability: where applicable, request your data in a portable format.

To exercise any of these rights, contact us at reservations@globitudetravels.com. We will respond within the timeframes required by applicable law.

9. International Data Transfers

Because we serve travelers in the United States, United Kingdom, Canada and India, and work with airlines and processors worldwide, your information may be transferred to and processed in countries other than your own. Where we transfer data internationally, we use appropriate safeguards — such as standard contractual clauses — to protect it in line with applicable law.

10. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children. Where a booking includes a minor, that information is provided and managed by the responsible adult making the booking. If you believe a child has provided us information without authorization, please contact us so we can remove it.

Your control: you can request access to, correction of, or deletion of your personal data at any time by emailing reservations@globitudetravels.com.

11. Changes & Contact

We may update this Privacy Policy from time to time. Material changes will be posted on this page. If you have any questions about this policy or how we handle your information, please contact us at reservations@globitudetravels.com.